5/9/20: Yes! We publicize online events!

We are publicizing online/virtual events – live and/or recorded. We are adding listing places where we couldn’t post before, and have cut some places that have not moved to online events. Enter your event as normal and for the venue, enter what you’d like the listing to say, eg, Livestream, Virtual, On demand, etc. Please enter the event’s city to indicate its time zone. Note: many listing places are focusing on local organizations’ online offerings, even though events could be viewed anywhere. Any questions, contact us.

3/29/16: Additional ways to promote your event

We’ve just added a way for event organizers to learn about additional free and paid ways to publicize their event. FullCalendar sends listings, but many places where we send your listing will also hold ticket giveaways and other free options, and offer a wide range of paid options such as featuring your event more prominently on their site or emails, and/or their social media accounts.

When you enter an event, on page 3 (now called Enter posting instructions), you’ll be able to choose whether to receive this information, and how you’d like to receive it. There is an option to hide your email address, using a unique FullCalendar email that forwards to your own.

The rest of that page has been re-ordered so that the most commonly used sections come before sections less commonly used.

Please let us know any questions about this new feature at support@fullcalendar.com and we hope you find it useful.

6/5/15: FullCalendar nightly backup timing

You may find it helpful to know that we take nightly backups of our system, which makes the website unusually slow, around 8:30-9:30pm Pacific, 11:30pm-12:30am Eastern. Everything still works, but if you find it kind of pokey, that’s probably why.

As always, if you have problems, suggestions or other issues with FullCalendar, we want to hear from you! Email support@fullcalendar.com or use the feedback page:
http://sfbayarea.fullcalendar.com/ec/util_feedback.cfm

11/7/14: Website improvements

We have updated the website so that it doesn’t use cookies. This was causing some people to be signed out inadvertently if toomuch time elapsed between pages. Now there is no time limit for any page. This is what the red warning message was about, on the sign-in page – it’s now gone.

The one exception is that we’re using cookies to try to keep you signed in between visits. Depending on your browser, and its settings, this may or maynot work. Worst case, you’ll have to sign in each time.

If you’re on a public computer, make sure to click ‘sign off’ when you’re finished.

We have tested this exhaustively, but if you see any issues, please let usknow at support@fullcalendar.com . We really appreciate your help.

One thing to try, if needed: if you get an error, try a “hard refresh” on thepage. Windows: Hold the Ctrl key & press F5. Mac: Hold down Shift and click the Reload toolbar button. This should allow you to get the latest contentfrom our website, and skip any content your browser has saved in its cache from prior sessions.

For most, if not all, this change will be transparent, just giving you moretime between pages.

Thanks for using FullCalendar and our best wishes for success with your events.

4/28/13: FullCalendar technology upgraded

Tonight FullCalendar is on new versions of everything – website software, database and blog software. We’ve done a lot of testing and as far as we can tell, the important things work perfectly. Event listings are entered and sent out. Please let us know at support@fullcalendar.com if you have any problems.

You may see smaller errors in places – images, etc. Please feel free to let us know about them but we are also checking things thoroughly to make sure absolutely everything came over correctly.

If you tried us earlier tonight and got a “work in progress” message, thanks very much for your patience. And to everyone, thanks for using FullCalendar and our best wishes for success with your events.

1/1/11: Moving to online payment

Happy New Year!

We look forward to providing more features, cities, and places to post events in 2011, and hope all your events turn out great!

In 2011 we are moving to accepting online payment only, through PayPal. Until now, we have been accepting paper checks from almost anyone who requests an invoice, and sending event listings before we receive their checks. The whole process of paper checks is very time-consuming, and there is a greater chance of human error on everyone’s part. When everything goes right, we pick up checks, manually match and post payments, and deposit checks. But we often have to figure out how to apply checks without enough identification, deal with duplicate payments, track down non-responsive customers and write off losses, figure out discrepancies, and communicate with customers who have forgotten they requested an invoice or requested one inadvertently. Since online payment applies the payment to the right event instantly, we can use the time this frees up to publicize events, not on paperwork.

We use PayPal to process payments. You do not need a PayPal account to use a credit card. By using PayPal, we don’t ever see your credit card information; you pay on the PayPal site, not the FullCalendar site.

If you want to pay using your bank account or cash, you’ll need a PayPal account. There is a relatively new way to add funds to your PayPal account using cash: MoneyPak ®, which you buy in person at a retailer, then log into your PayPal account to access it. More info: https://www.paypal.com/us/cgi-bin/?cmd=xpt/Marketing/demo/additionalpayment/GreenDot-outside

We only accept payments online, not by phone, sorry.

You will receive a receipt from both PayPal and FullCalendar, each identifying the event (by ID and/or title), to make any reconciliation easy.

We will be looking at alternate online payment methods for extra choices, such as Checkout by Amazon and Google Checkout. If you have suggestions or requests, please let us know at support@fullcalendar.com .

Exception: Any new customers who plan to submit 5 or more events each month and would like to request credit so they can pay by check can email us at support@fullcalendar.com . We still prefer online payment but will try to be flexible for more frequent customers whom we can easily contact and who remit payment consistently on time.

Please let us know if you have any questions. We look forward to providing better service more efficiently with this change.

And again, Happy New Year and best wishes for a terrific 2011!