FullCalendar Event Promotion Service

Archive for the ‘FullCalendar status’ Category

3/9/20: Cancelling/postponing your event(s)?

Monday, March 9th, 2020

If you are cancelling/postponing your event due to virus-related issues, please email us at support@fullcalendar.com to let us know. We will do our best to help you communicate this. We also suggest posting on your website and/or ticket link what the event’s status is, confirming that it’s still on, cancelled, or in flux.

7/2/17: Ready for your 2018 events!

Sunday, July 2nd, 2017

We just enabled 2018, so you can enter a whole season’s worth of concerts, seminars, performances, talks, networking events, festivals and story times!

11/2/16: Hurry! Get your holiday events listed now!

Wednesday, November 2nd, 2016

Now’s the time to get your holiday events submitted to FullCalendar, or directly to media if you’re not using FullCalendar. Editors want them early to compile lists of holiday things to do, and your audience wants to know when their favorite concerts and holiday fairs are, so they can plan ahead. Happy Holidays!

3/29/16: Additional ways to promote your event

Tuesday, March 29th, 2016

We’ve just added a way for event organizers to learn about additional free and paid ways to publicize their event. FullCalendar sends listings, but many places where we send your listing will also hold ticket giveaways and other free options, and offer a wide range of paid options such as featuring your event more prominently on their site or emails, and/or their social media accounts.

When you enter an event, on page 3 (now called Enter posting instructions), you’ll be able to choose whether to receive this information, and how you’d like to receive it. There is an option to hide your email address, using a unique FullCalendar email that forwards to your own.

The rest of that page has been re-ordered so that the most commonly used sections come before sections less commonly used.

Please let us know any questions about this new feature at support@fullcalendar.com and we hope you find it useful.

7/14/15: Welcome 2016!

Monday, July 13th, 2015

Our first New Years Eve event has been submitted, so it’s time to open up 2016! You can enter events throughout 2016, they’ll be posted in the time frame appropriate to each listing place. If you’d like to submit 2017 events, let us know!

6/5/15: FullCalendar nightly backup timing

Friday, June 5th, 2015

You may find it helpful to know that we take nightly backups of our system, which makes the website unusually slow, around 8:30-9:30pm Pacific, 11:30pm-12:30am Eastern. Everything still works, but if you find it kind of pokey, that’s probably why.

As always, if you have problems, suggestions or other issues with FullCalendar, we want to hear from you! Email support@fullcalendar.com or use the feedback page:

11/7/14: Website improvements

Friday, November 7th, 2014

We have updated the website so that it doesn’t use cookies. This was causing some people to be signed out inadvertently if too much time elapsed between pages. Now there is no time limit for any page. This is what the red warning message was about, on the sign-in page – it’s now gone.

The one exception is that we’re using cookies to try to keep you signed in between visits. Depending on your browser, and its settings, this may or may not work. Worst case, you’ll have to sign in each time.

If you’re on a public computer, make sure to click ‘sign off’ when you’re finished.

We have tested this exhaustively, but if you see any issues, please let us know at support@fullcalendar.com . We really appreciate your help.

One thing to try, if needed: if you get an error, try a “hard refresh” on the page. Windows: Hold the Ctrl key & press F5. Mac: Hold down Shift and click the Reload toolbar button. This should allow you to get the latest content from our website, and skip any content your browser has saved in its cache from prior sessions.

For most, if not all, this change will be transparent, just giving you more time between pages.

Thanks for using FullCalendar and our best wishes for success with your events.

4/28/13: FullCalendar technology upgraded

Sunday, April 28th, 2013

Tonight FullCalendar is on new versions of everything – website software, database and blog software. We’ve done a lot of testing and as far as we can tell, the important things work perfectly. Event listings are entered and sent out. Please let us know at support@fullcalendar.com if you have any problems.

You may see smaller errors in places – images, etc. Please feel free to let us know about them but we are also checking things thoroughly to make sure absolutely everything came over correctly.

If you tried us earlier tonight and got a “work in progress” message, thanks very much for your patience. And to everyone, thanks for using FullCalendar and our best wishes for success with your events.

1/1/11: Moving to online payment

Saturday, January 1st, 2011

Happy New Year!

We look forward to providing more features, cities, and places to post events in 2011, and hope all your events turn out great!

In 2011 we are moving to accepting online payment only, through PayPal. Until now, we have been accepting paper checks from almost anyone who requests an invoice, and sending event listings before we receive their checks. The whole process of paper checks is very time-consuming, and there is a greater chance of human error on everyone’s part. When everything goes right, we pick up checks, manually match and post payments, and deposit checks. But we often have to figure out how to apply checks without enough identification, deal with duplicate payments, track down non-responsive customers and write off losses, figure out discrepancies, and communicate with customers who have forgotten they requested an invoice or requested one inadvertently. Since online payment applies the payment to the right event instantly, we can use the time this frees up to publicize events, not on paperwork.

We use PayPal to process payments. You do not need a PayPal account to use a credit card. By using PayPal, we don’t ever see your credit card information; you pay on the PayPal site, not the FullCalendar site.

If you want to pay using your bank account or cash, you’ll need a PayPal account. There is a relatively new way to add funds to your PayPal account using cash: MoneyPak ®, which you buy in person at a retailer, then log into your PayPal account to access it. More info: https://www.paypal.com/us/cgi-bin/?cmd=xpt/Marketing/demo/additionalpayment/GreenDot-outside

We only accept payments online, not by phone, sorry.

You will receive a receipt from both PayPal and FullCalendar, each identifying the event (by ID and/or title), to make any reconciliation easy.

We will be looking at alternate online payment methods for extra choices, such as Checkout by Amazon and Google Checkout. If you have suggestions or requests, please let us know at support@fullcalendar.com .

Exception: Any new customers who plan to submit 5 or more events each month and would like to request credit so they can pay by check can email us at support@fullcalendar.com . We still prefer online payment but will try to be flexible for more frequent customers whom we can easily contact and who remit payment consistently on time.

Please let us know if you have any questions. We look forward to providing better service more efficiently with this change.

And again, Happy New Year and best wishes for a terrific 2011!

Aarrr!! Another outage, 8/19/09

Wednesday, August 19th, 2009

Unfortunately, it’s not yet Talk Like a Pirate Day, we just had another major outage. Our servers at our hosting company were hit by a power outage, and were down today for about 6 hours; also for a couple hours late last night. Our database was partially lost and could not be repaired (believe me, I insisted on talking to anyone who might possibly have a way to do this).

We are now using a copy of the database made last night at 7pm, so any information that you entered between now and then is not available. We do have all emails we’ve received and copies of what was sent, and can reconstruct the basics: payments made and events committed. We will contact personally anyone we know whose paid event is no longer there (fortunately, a small number).

If you entered draft events, or made changes to your organization or venue entries, after 7pm last night, our apologies – that information will need to be re-entered.

If you have any questions or concerns, please contact us at support@fullcalendar.com .